“Smart change” requires an understanding of when and how to employ routine, strategic, and transformative change. Amid COVID-19, we face an existential threat that demands institutions reimagine higher education as more inclusive, affordable, relevant, and successful. To do so, planners/leaders must emphasize the well-being and success of student/faculty/staff; develop scenarios for sustainable business models; design, develop, deliver, and train instructors to teach across and with all modalities; build collaborative networks within and across institutions; and connect with local, state, and regional businesses and industry.
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